Network Support Services
Network Support Services (B078000)This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in network support services positions in the Information Technology career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Information Technology career cluster. This program offers a broad foundation of knowledge and skills in current network technologies for Local Area Networks (LANs), Wide Area Networks (WANs), and the Internet. Through classroom work, computer-aided instruction, hands-on labs, and team projects, the student learns the skills necessary to install, support, and perform day to day administrative task.The content includes, but is not limited to, instruction in computer literacy; software application support; basic hardware configuration and troubleshooting; networking technologies, security, administration; and customer service and human relations skills. Certification exam material for the Information Technology Specialist (ITS), CompTIA Network+, and Cisco Certified Technician (CCT) and Cisco Certified Network Associate (CCNA).
George Stone Technical College, as a Cisco Networking Academy and Microsoft IT Academy, includes course material to help prepare the student for the Microsoft MTA Networking Fundamentals, CompTIA Network+, and Cisco Certified Technician (CCT) and Cisco Certified Network Associate (CCNA) certification exams.
Program content includes the following courses:
OCPS Title Course # HoursAInformation Technology AssistantOTA0040150BComputer Support AssistantEEV0504150CNetwork Support Help Desk AssistantCTS0022150DNetwork Support AdministratorCTS0023150ESenior Network AdministratorCTS0024150FWireless Network AdministratorCTS0029150GData Communications AnalystEEV0317150Program Length:1050 Hours
George Stone Technical College has an open-enrollment policy. Provided there is seat availability in the desired class, the student may begin classes on the first Monday of each quarter.
Fall Enrollment Dates Spring Enrollment Dates August 10, 2023January 8, 2024 October 2, 2023 March 4, 2024
Status Times FrequencyFull Time - Day
8:00AM - 1:30PMMTWRFPart Time - Day8:00AM - 10:30AMMTWRFPart Time - Day11:00AM - 1:30PMMTWRFFull Time - EveningNot AvailablePart Time - Evening
Estimated for Florida Residents
Estimated for Non-Residents
Salary Rate: $26,480 - $58,373
Pensacola Average: $49,878
State Average: $57,491
National Average: $40,828
Instructor Contact Information
Phone: 850-941-6200 Ext. 2363
Location: Building 3, Room 324
Office hours: Monday through Wednesday 11:30AM - 9:00PM and Thursday 12:00PM - 9:00PM